inChain
Custom
Collaboration
Create your own cross-company collaboration scenario. Connect customers, suppliers, service providers, sales partners, affiliated companies, or cooperation partners through inChain.
Data and content from existing systems can be transferred to inChain, structured, and made available selectively to your business partners in the cloud. This allows you to create a shared information base under your control – without providing external access to your internal systems.
Your business partners gain access to a central search, information, and self-service platform. At the same time, access, views, and downloads are documented in a traceable way. This helps you better understand which content is relevant to your partners, reduce recurring inquiries, and create a solid basis for more efficient collaboration and more targeted services.
Where required, data can be transferred from existing systems via interfaces, and results can be returned to those systems.
This combines controlled information provision, self-service, and traceable usage into efficient cross-company collaboration.
We recommend the COMPETE licence level so you can make full use of inChain’s complete range of functions for your specific challenges.
YourPage
Your own homepage. Your design.
Your web address.
With yourPage, you combine your company’s corporate design with the functions of inChain.
Use your own web address or choose your personal inChain address, for example: yourname.inchain.at. Design your homepage according to your needs – with your colors, your logo, your own content, links, and the functions that are most relevant to your target groups.
At the same time, yourPage can be linked to your existing website as well as to other online services, portals, and digital functions of your company. This creates a central point of entry that connects your existing digital environment with inChain.
Your brand in the foreground. Your digital services connected. inChain integrated.
We recommend the COMPETE licence level to enable the integration of not only tables but also dashboards.
Please note: yourPage is available at an additional charge and can be added to any Solution/App.
Article Information Platform
Give customers and Business Partners easy access to exactly the information they need about your products and services – from clear marketing information and detailed product data to application guidance and downloadable files.
Through an individually configured Cockpit overview, your target groups can find exactly the content that is relevant to them with just a few clicks. This creates a convenient self-service experience that reduces recurring inquiries and makes information faster and easier to access.
At the same time, inChain documents access, views, and downloads in a transparent and traceable way. This gives you valuable insights into which information actually attracts interest.
Structured input forms defined by you turn information into direct interaction. Customers can respond immediately – for example, submit orders or inquiries, rate products, provide feedback, or initiate sampling processes.
This brings information, self-service, and direct interaction together on one central platform – helping your customers find what they need faster, reducing recurring inquiries, and giving you a better understanding of what really matters to your target groups.
We recommend the COMPETE license tier for applications in this scenario.
File Download
Portal
Provide the right files to the right Business Partners – centrally managed, securely shared, and always up to date.
Provide certificates, policies, technical documents, guidelines, or any other type of file through one central platform. You can define exactly who has access to which content – all Business Partners, selected recipients, or specific partner groups.
Alternatively, content can also be made publicly available without access restrictions. This allows anyone to view and download files anonymously, without registration or login.
Your Business Partners can access the currently valid files whenever they need them, without repeatedly requesting them by email. Relevant recipients can be automatically notified when new or updated files become available, helping ensure that important information reaches them promptly.
For registered users, inChain documents access, views, and downloads in a transparent and traceable way. For public anonymous access, usage can take place without personal identification.
This brings file provision, flexible access control, public availability, automated notifications, and traceable usage together on one central platform – reducing manual effort and ensuring that the right files are always easy to access.
Supplier Platform
Provide all important information and documents for suppliers, customers, and service providers on one central platform, clearly structured by raw materials, products, projects, or orders.
Through an individually configured Cockpit overview, your Business Partners can quickly find exactly the information that is relevant to them. This creates a convenient self-service experience that reduces recurring inquiries and gives partners faster access to the information they need.
When new or updated content becomes available, your Business Partners can be notified automatically. All views and downloads are documented, traceable, and can be analyzed.
With the integrated Mailings and Inquiries functions, you can send targeted information to your Business Partners or collect structured information from them.
All Mailings and Inquiries are centrally documented and tracked and can be accessed by all authorized employees. This allows you to keep incoming responses in view and follow their internal processing through to completion.
This brings central information provision, self-service, automated notifications, and structured communication together on one platform – reducing inquiries, lowering manual effort, and making collaboration with suppliers and other Business Partners more efficient.
We recommend the COMPETE license tier for applications in this scenario.
Quality Management
Risk Management
Efficient and transparent collaboration with Business Partners is an important part of quality and risk management. inChain supports this collaboration through a central platform for structured information exchange with suppliers, contractors, customers, and other Business Partners.
Provide relevant information and documents centrally and automatically notify your Business Partners about new or updated content. With the integrated Mailings and Inquiries functions, you can send targeted information or collect structured feedback directly through the platform.
Every external access, view, download, and response is centrally documented and remains transparent and traceable for authorized employees. Incoming responses stay in view and can be tracked through their internal processing until completion.
Where required, relevant data, feedback, and results can subsequently be transferred via interfaces to existing quality management, risk management, or other internal systems.
This creates a continuous and traceable flow of information across company boundaries – with less manual coordination, better documentation, and a reliable basis for your quality and risk management processes.
We recommend the COMPETE license level for applications in this scenario.
Whistle Blowing
Create a secure channel for reporting potential violations, misconduct, or risks within your organization.
With the Whistleblowing App, employees and other authorized persons can submit reports easily and in a structured manner – anonymously if desired. Incoming reports are centrally recorded, handled confidentially, and the entire processing history is documented in a traceable way.
This allows you to establish a professional and transparent reporting process, strengthen trust in your organization, and ensure that important reports do not get lost in individual email inboxes.
Digital Product Passport
With inChain, you can provide Digital Product Passports as well as additional product information centrally via the inChain Portal.
Add a barcode or QR code to products or product samples, providing a direct link to the corresponding entry in the inChain Portal. Product identification and linking can also be implemented in accordance with the GS1 Digital Link Standard.
Customers, Business Partners, or other authorized target groups can directly access the information relevant to them. Product data, documents, certificates, instructions, and other information can be viewed online or downloaded directly.
This connects physical products directly with their digital information environment and provides central access to up-to-date product information – easily accessible directly from the product itself.
Networking
Cloud Platform
Whether as an open network for a broad community or as a protected information and exchange platform for selected target groups, inChain provides a shared cloud environment for your contacts, partners, or members.
Content can be clearly structured by topics, projects, case numbers, or other individual criteria. Authorized users can access relevant information, view content, and – where intended – add to or edit it directly.
Automated email notifications keep your network partners informed about new or updated content and help ensure that everyone stays up to date.
At the same time, every use remains traceable: views, changes, and downloads are centrally documented.
A shared information base ensures that all participants work from the same level of information, maintain a clear overview, and can collaborate as partners toward common goals.
This creates a flexible, cross-organizational networking platform that combines networking, structured information exchange, self-service, and collaborative editing in a single cloud app.
We recommend the COMPETE license tier for applications in this scenario.
Clientele/Service Platform
With inChain, you provide clients, principals, customers, or contractors with all relevant information through a central cloud platform – clearly structured by orders, topics, projects, case numbers, or other individual criteria.
Your target groups can access the information they need through self-service. Automated notifications inform them about new or updated content and help keep everyone reliably up to date.
In addition, use integrated Mailings and Inquiries to send information selectively or collect structured information from your clients and partners.
At the same time, access, views, downloads, and responses are centrally documented and remain traceable.
This creates a shared information base, reduces recurring questions and manual coordination effort, and provides your partners with a modern, transparent digital service.
We recommend the COMPETE license tier for applications in this scenario.
Cloud Intranet
Create a central information platform for your company with inChain. Provide employees with important information, documents, and content in a structured and centrally accessible way – for quick access and convenient self-service.
Where required, you can also give external sales, cooperation, or project partners targeted access to selected areas – with clearly defined access rights and without the need to create separate platforms.
As a pure cloud solution, inChain can be more easily set up and managed compared with other standard intranet software that needs its own complex IT infrastructure. For many information and collaboration scenarios, this can eliminate the need for additional servers, portals, or complex access solutions and significantly reduce technical and administrative effort.
This creates a shared cloud environment for internal and external collaboration based on a central and reliable information base.
Ideal for smaller, decentralized, or cross-company organizations looking to bring more structure, transparency, and efficiency to their collaboration.
We recommend the COMPETE license tier for applications in this scenario. We recommend exploring integration with a cloud workflow system if your intranet is also intended to map decision-making processes and business workflows.
Project Development
inChain supports collaboration between Business Partners in joint project development. All participating companies can work through the same cloud app – independently of their respective internal systems.
Project information, documents, interim results, and current status updates are available centrally. Through an individually configured Cockpit overview, each participant can quickly access the information and open topics that are relevant to them.
Automated notifications keep participating partners informed about new or updated content, while self-service access reduces recurring inquiries and manual coordination.
At the same time, Business Partners can be actively involved in the development process. Use structured forms, Mailings, and Inquiries to collect evaluations, feedback, approvals, decisions, or other project-related information in a consistent and traceable way.
Access, views, downloads, and responses can be documented centrally, creating transparency across company boundaries. Role-based access ensures that each participant sees exactly the information intended for them.
Where required, project data can be transferred from existing systems to inChain via interfaces, and relevant results can be returned to those systems.
This ensures that all participants work from the same information base and with the same up-to-date project status – reducing manual coordination, avoiding misunderstandings, improving transparency, and helping joint projects move forward more efficiently.